Which belief characterizes Theory X managers about the average employee?

Study for the NFA Foodservice Exit Exam with our comprehensive resources, including flashcards and multiple choice questions, complete with hints and explanations to prepare you for success!

Multiple Choice

Which belief characterizes Theory X managers about the average employee?

Explanation:
Theory X holds that the average employee dislikes work and will avoid it if they can. Because of that belief, managers who buy into Theory X tend to supervise closely, control tasks tightly, and rely on external motivators like rewards or penalties to get work done. So this statement—an inherent dislike for work and a tendency to avoid it—fits Theory X best. The other sentiments describe Theory Y, which sees work as natural for people and expects them to self-direct, seek responsibility, and be motivated to contribute willingly.

Theory X holds that the average employee dislikes work and will avoid it if they can. Because of that belief, managers who buy into Theory X tend to supervise closely, control tasks tightly, and rely on external motivators like rewards or penalties to get work done. So this statement—an inherent dislike for work and a tendency to avoid it—fits Theory X best. The other sentiments describe Theory Y, which sees work as natural for people and expects them to self-direct, seek responsibility, and be motivated to contribute willingly.

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